Privacy Policy

Effective Date: 10.13.2024

1. Introduction

Welcome to PivotMaster AI (“we,” “us,” or “our”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.pivotmasterai.com] (the “Site”), use our services, or purchase our products, including the PivotMaster AI Trading Assistant.

By accessing or using our Site or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide, including:

Name
Email address
Phone number (optional)
Billing and shipping address
Payment information (collected securely by our payment processor)
TradingView username (if requesting script access)

B. Non-Personal Information

When you use our Site, we automatically collect certain non-personal information, such as:

IP address
Browser type
Device information
Pages viewed
Time and date of visit
Referring website

C. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze traffic, and support marketing efforts. You may control cookies through your browser settings.

3. How We Use Your Information

We may use your information to:

Provide, operate, and maintain our services and products
Process transactions and send confirmations
Communicate with you regarding your account, updates, and promotions
Respond to inquiries and provide customer support
Improve our Site, products, and services
Prevent fraud and enforce our terms
Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your Personal Information. We may share information:

With service providers: Payment processors, email service platforms, customer support tools, and IT partners, solely to facilitate business operations.
As required by law: If compelled by legal process or government request, or to protect our rights or safety.
In business transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

5. Data Security

We use commercially reasonable security measures to protect your information. Payment information is processed via secure, PCI-compliant payment processors. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Opt-Out: You may unsubscribe from marketing emails at any time using the link in our emails.
Access & Correction: You may request access to or correction of your Personal Information by contacting us at [support@pivotmasterai.com].
Cookies: You can control cookies through your browser or device settings.

7. Children’s Privacy

Our Site and services are not intended for children under 18. We do not knowingly collect Personal Information from children under 18. If we learn that we have collected such information, we will delete it promptly.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any information.

9. International Users

If you are accessing our Site from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated. Your continued use of the Site or services constitutes your acceptance of any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

PivotMaster AI
Email: [support@pivotmasterai.com]
Website: [www.pivotmasterai.com]

Last Updated: 3.15.2025